Get your technology up and running without a hitch
Transparency is key in our enterprise level fulfillment services
We show you in a step-by-step process what techs are doing with your deployment and installation based on milestones we set during our due diligence and requirements gathering phase. This happens in near real time. Examples of milestones for transparency include: tech check in, inventory of all equipment, data runs, AP installations, installation of hardware stacks, update firmware on all appliances, and finally complete installation.
Quality field technicians in every North American city
Whether it’s a wireless network or point of sale system, conducting a site survey is the first step in any installation process. Site surveys help our field technicians determine facility readiness and remediate any issues that could impact the installation.
We have seasoned field techs in every major city in North America who are ready to complete or assist with your installation needs. Each tech is professionally trained to drive good project charters and make sure installations are completed on-time and within budget. We even offer the option of training your own technicians on-site.
Nothing is worse than finding out your customer’s technology isn’t working, especially if these systems were just installed. We strive to make you look good in front of your customer, which is why our techs will never leave a site until everything is properly tested and fully operable.
Real-time insights into your installation process
At each installation milestone, our field techs will call back to the Order Coordinator through our proprietary 4Work software to verify that each milestone is completed to standard and up and running with pictures. Order Coordinators then capture all of this into 4Work for customer reference and reporting.